Frequently Asked Questions
Everything you need to know about your fitness journey with Infinity Hoop.
How does the Infinity Hoop differ from a traditional hula hoop?
Unlike traditional hoops that fall down, the Infinity Hoop fits snugly around your waist and uses a weighted gravity ball to provide constant resistance, ensuring you never miss a beat during your workout.
Is the size adjustable for different waist measurements?
Yes, our hoop features detachable links. You can easily add or remove sections to customize the fit for waist sizes ranging from 24 to 47 inches.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your results, you can return the product in its original packaging for a full refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.
Is the weighted ball safe to use indoors?
Absolutely. The weighted ball is coated in a soft, durable material designed to be safe for indoor use, though we recommend maintaining a clear 3-foot radius to ensure you don't hit furniture.